You may return most items sold by Visions within 30 days of delivery for a full refund. We will also pay the return shipping cost if the return is a result of our error.Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item, an email to our help desk will receive a prompt reply).

• We cannot accept returns of certain items, including:
• Any software product that is not in its original packaging.
• Any product missing the serial number or UPC.

In addition, we will only issue partial refunds for the return of certain items, including:
• Any item that is returned more than 30 days after delivery.Any book that has obvious signs of use.Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap).
• Any item that is not in its original condition, is damaged, or is missing parts.

General: Visions Technology is committed to protecting the privacy of our users. The information below outlines the information we collect, and how it is used to help better serve our users.

User Information: We do not collect any personally identifiable information about you while providing content via our website.

Non-Identifiable Information: We do collect non-personally identifiable information for statistical reasons only. There is no way to identify you by name, phone number or any other way using this information. All of this information is available to any website you visit, and is standard information collected.

This information includes:
• Operating system: Windows, DOS, Macintosh, Linux, etc.
• Browser Identification: Internet Explorer, Netscape, Opera, etc.

Use of Internet Cookies: We only use cookies to facilitate the placing of orders via our secure website. The cookies are called session cookies, and are removed once you complete or abort your order and leave the site. This information is never used to track you as a user or shared with any 3rd party.

Purchasing Products: In order to accept credit cards over the Internet, and reduce fraudulent charges, we collect standard information including your IP. This information is only used in the case of fraudulent charges and is designed as an added layer of security and protection for our valued customers.

If you have any questions regarding the above information, please do not hesitate to contact us.

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier (if other than Visions), or estimated in accordance with standard industry practice. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturers estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant.

With respect to items sold by Visions, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

If the correct price of an item is lower than our stated price, we will charge the lower amount and ship you the item. If the correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Please note that this policy applies only to products sold and shipped by Visions. Resellers may follow different policies in the event of a mispriced item.

Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Visions reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Visions and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Visions and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Visions or its affiliates for all claims resulting from content you supply. Visions has the right but not the obligation to monitor and edit or remove any activity or content. Visions takes no responsibility and assumes no liability for any content posted by you or any third party.